I had been looking for my new home for a few months down the south coast when a gem in the Nambucca Valley caught my eye.
That’s how I was connected with Elena Tolmacheva from Vance Real Estate 17 Cooper Street, Macksville.

I soon realised how fortunate I was to be matched with such a helpful, skilled and supportive real estate. Elena made the purchase so easy and this was critical for me as I was living 7 hours away so I had to maximise the travel time there and back.

Nothing was too much for Elena, she always went above and beyond and responded every time with a wonderful balance of professionalism and empathy. For any concerns, she found quick and simple solutions to offer that were fair and reasonable for all parties.

Elena’s skills were not only beneficial for me as the purchaser, but she’d definitely be an asset to any seller due to her relationship strengths. She’s a genuine, lovely person.

After the wonderful experience I had, I’d have absolutely no hesitation in recommending Elena from Vance Real Estate Macksville whether you are buying or selling.

Tiffany and I just wanted to reach out to say a massive thank you for your handling of the sale and marketing of our home.

From the first day I met with you to discuss the potential of listing our home and the subsequent meeting with both Tiffany and myself, we both knew straight away that you would have our interest at the forefront of the listing of our home. Right through the process you made it your mission to keep us well informed as to the best option for marketing our home including the level of detail you went to with the photographer to ensure our home was showcased to its true potential.

What impressed us as well was your discipline when it came to negotiating with the potential buyer. You listened and acted on our thoughts and directions through the whole negotiation process ensuring it was brought to a close delivering the maximum result. In addition we were impressed with the excitement and satisfaction you delivered for Anna and Gerrad ensuring that their transition to their new home was a positive and satisfying experience.

We want to take this opportunity to thank you for you assistance, direction and professionalism throughout the whole process and will recommend you to anyone looking to market and sell their property.

Thanks Troy for the quick efficient sale of our property. No fuss, no hassle. Highly recommendable.

Thanks Mike and Lois WA

He truly has the feel of the market and the respect and trust of the buyer.

As a seller full confidence in all decisions made to maximize earliest sale with the best market price.

Really appreciated his guidance.

After having my property for sale for some months with a smaller agency with two failed contracts, I contacted Troy who listed my property at a price I was happy with and he actually sold my property and it settled within the first month it was in his portfolio!! Every step of the sale Troy would be in contact with me, I advised him I preferred email as I had already moved to Adelaide, he actually listened to me and would contact me as I had requested something else I was unable to achieve with the previous agency.

Overall very happy with Troy for service, reliability and knowledge of the Kallangur area.

Thank you
Gavin and Lauren Fischer

Troy has wonderful people skills, he kept me informed on all aspects of the sale, Troy is asset to any company thanks for everything Troy.

We have been very happy with how easy it was to sell our house through Troy. He was very aware of the market and provided a lot of guidance to us making the process of selling for the first time a breeze.

Troy’s honest, quietly spoken nature made the selling process easeful. He communicated throughout the selling process and showed genuine care of both myself as the seller and also the buyer.
He was fantastic! I highly recommend him to anyone selling or buying their new home. He certainly went above & beyond.

It took me 8 months to choose the right agent to sell my home. Troy was at all times genuine and honest, clear and informative, which was important to me. He communicated directly throughout the sale process and went above and beyond my expectations, answering the many questions I had before, during and after the sale. Thanks so much Troy, you made the selling of my home an easeful process.

He was always professional and friendly, kept us informed, listened to us, eased our worries, and went out of his way to ensure that we had a successful sale. There were some issues with the buyer but Troy was excellent at meditating and ensuring that things didn’t drag on too long.

Troy was very thorough and paid every attention to detail throughout this transaction. Found home to be knowledgeable and a great resource about the area and the market. Would highly recommend Troy as an agent.